Terms of service
Effective Date: 02/17/2021
Welcome to VeloLust. By accessing or using our website (https://velolust.com) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.
1. General
VeloLust provides cycling-related products, accessories, and subscription services. By placing an order, you agree to comply with these terms, our Privacy Policy, and any additional policies displayed on our website.
2. Orders & Payment
- All prices are listed in U.S. dollars.
- Payment is due at checkout through the available payment methods.
- We reserve the right to cancel or refuse orders at our discretion, including suspected fraud or unauthorized
transactions.
3. Shipping & Delivery
- Orders are processed within 2–5 business days.
- Shipping times vary by destination and carrier. We are not responsible for delays once the package is in transit.
- Customers are responsible for providing accurate shipping information.
4. Returns & Refunds
- Eligible products may be returned within 30 days of receipt in unused condition.
- Shipping costs for returns are the responsibility of the customer unless the product was defective or incorrect.
- Refunds will be processed to the original payment method within 7–10 business days after inspection.
5. Subscriptions & Recurring Billing
- Some products or services may be offered on a recurring subscription basis.
- By subscribing, you authorize us to automatically charge your payment method at the interval you selected (e.g., monthly).
- You may cancel your subscription at any time through your account or by contacting support before your next billing cycle.
6. Limitation of Liability
- VeloLust is not liable for damages arising from misuse of products, delayed shipping, or service interruptions
- To the maximum extent permitted by law, our liability is limited to the amount you paid for the product or service.
7. Intellectual Property
All website content, including text, images, branding, and product descriptions, are the property of VeloLust and may not be used without prior written consent.
8. Governing Law
These Terms are governed by the laws of the State of Florida, United States. Any disputes shall be resolved in the courts of Hillsborough County, Florida.
9. Contact
For questions about these Terms, please contact us at:
VeloLust Support
Email: info@velolust.com
Phone: (855) 592-5636