1. Returns

• Items may be returned within 30 days of delivery.
• Products must be unused, in original condition, and in the original packaging.

2. Non-Returnable Items

• Gift cards and digital downloads.
• Clearance or final sale items.

3. Refunds

• Once your return is received and inspected, we will notify you.
• Approved refunds will be issued to the original payment method within 7-10 business days.
• Shipping costs are non-refundable unless the return is due to our error (defective or wrong item).

4. Exchanges

• We replace defective or damaged items at no additional cost. Please contact support with photos of the issue.

5. Contact

For return or refund requests, please reach out to:

Email: info@velolust.com
Phone: (855) 592-5636